Roles and Permissions
Discover what roles and permissions are needed to administer the various types of accounts, lists and mailboxes.
User Management
Learn how to create a user, edit a user, enable/disable a user, authenticate a user, manage leavers and joiners and bulk edit users
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Create User Account
Learn how to create a user account. -
Edit a User
How to view mailbox statistics as well as edit; account alias, unit, speciality, role and work area as well as add an admin role to an existing account -
Authenticating User
How to authenticate a user -
Application account
How to convert a user account to an application account. -
Convert Application Account to User Mailbox
Application accounts can be converted back to a user mailbox -
Types of Account Status
Summarises the different NHSmail user account statuses that are applied in the NHSmail Portal -
Viewing and removing membership
How to remove and view membership -
Transferring a mailbox between organisations and multiple accounts
How to transfer mailboxes between organisations and multiple accounts -
Enabling and disabling a user account
How to disable and enable users -
Marking a user as a Leaver
Marking a user as a leaver -
Accepting a Joiner to your Organisation
How to accept a joiner to your organisation -
Bulk editing users
Learn how to bulk edit users -
Managing Mobile Devices
How to manage mobile devices -
Delete or Restore a User Account
How to delete and restore a account
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