This guide will inform you how to update your NHSmail profile.

How to convert a NHS directory account to a user

How to reset a password for a user

How to action items

You can search for specific NHSMail Portal entries when performing basic tasks

Where the user is also enabled for NHSmail Office 365 Hybrid services as part of an Office 365 User Policy, additional actions will be required to remove the associated Office 365 licences and application access permissions.

How to authenticate a user account

Learn how to nominate your NHSmail account as a leaver or joiner

This guide outlines the options for creating and managing NHSmail user accounts and contact details in the NHSmail service and NHS Directory.

If you are the owner of a dynamic distribution list, you can update information associated with it (e.g. name, owning users and membership rules).

Please refer to Using Teams section for more information. Last Reviewed Date 15/02/2021

Creating a user policy

From July 2021, NHSmail Teams users have the ability to search, message and call users from federated ‘non-NHSmail’ organisations, and for users from the other organisation to do the same with NHSmail users.

30 July 2020 - Planned change - Application accounts

23 July 2020 - Important Information - Impending change to the platform