Finding a Local Administrator
Guidance to help find your Local Administrator information.
Managing Accounts in Closed Organisations
How to manage NHSmail accounts if they need to be transferred into replacement organisation or removed from the service if your organisation is closing (ODS code has been closed) or merging with another.
Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) provides an additional layer of security to your NHSmail account when signing in to NHSmail via a web browser.
Account Lockouts can take several minutes to reflect in the Portal
If an account locks it can take several minutes to reflect in the Portal
Downloading sample CSV files
If you need to create or update a large group of users in bulk, you can do this by uploading...
SharePoint: Creating and Editing a Collection
A SharePoint site collection is a way to hold content such as documents for a group of users (e.g. a team, a department or project team).
User Policy Management: Adding Members
Once you have selected the Owning Organisation, you can add members to the user policy. Users can be added by using the Add or Import option.
User Policy Management: Marking an NHSmail Office 365 user as a Leaver
Where the user is also enabled for NHSmail Office 365 Hybrid services as part of an Office 365 User Policy, additional actions will be required to remove the associated Office 365 licences and application access permissions.
User Policy Management: Editing a policy
Editing and Removing a user Policy
User Policy Management: Deleting a user policy
How to delete user's policy
Introduction and creation of external federated groups
External Federated Groups will allow Local Administrators to dynamically manage guest invitations for multiple external users, mitigating the need to invite them one by one.
LA Bulletin – 6 February 2020
Latest information on the NHSmail service including management of shared mailboxes, adding multiple Primary Local Administrators, spoofed email now set to ‘reject’, actions to protect your NHSmail account, free simulated phishing awareness exercise, Egress encryption service, hiding application accounts in the NHS Directory and introducing Same Sign On.
Local Administrator (LA) communication – 7 April 2020
Find out about NHSmail helpdesk support changes and details of our weekly Teams Live Event for Primary / Local Administrators.
Local Administrator Transition Guide
This document provides tailored guidance for Local Administrators on the NHSmail Refresh.
LA communication – 6 May 2020
Important information highlighting the need for organisations to keep their client software updated and carry out a number of pre-checks to ensure they are technically prepared for the NHSmail migration to Exchange Online by summer 2020.
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