Creating a user policy

The recordings of all the LA webinar sessions are available.

Latest information on the NHSmail service including Microsoft Teams weekly update sessions for our Primary and Local Administrators focusing on the topic of the NHSmail refresh, the mass migration to Exchange Online, the NHSmail platform change which may affect some NHSmail users, Teams dial-in licence update, etc.

The following article provides guidance for non-NHSmail organisations to enable external communication with NHSmail’s Microsoft Teams service from their own Teams platform.

This short guide provides an overview of the NHSmail Bring Your Own Mail Exchange record (BYO-MX) solution. This solution is primarily provided for organisations migrating from their local on-premise email services to NHSmail and want to enable their users to continue to receive emails on their legacy email addresses for a period.

Important update on the NHSmail announcement on availability of Teams dial- in licences.

Important information regarding the reported Auto Discover issue resulting in migrations being paused.

Latest information on NHSmail Refresh, Outlook 2010 SP0/SP1 (or older), Exchange Online limits, Mailbox hygiene, Mailbox quotas in Exchange Online, Application account requests now to be made using the Helpdesk Self-Service, Application accounts, Junk email guidance update and NHSmail data protection impact assessment (DPIA) update.

The Application Hurdle Assessment is the process whereby 3rd party applications are reviewed by the NHSmail Technical Design Authority (TDA) to determine suitability for integration with the NHSmail Tenant.

Latest information on the NHSmail refresh, MailTip enhancement, preparing your application account for Exchange Online, Microsoft Teams private vs. public settings, Office 365 Portal Management guidance update and Data Retention and Information management policy update. A reminder for self service password reset and unlock and virtual visits update.

NHSmail: The year we had, in facts and figures. Over the course of 2020, the NHSmail service has clocked up some impressive facts and figures we would like to share with you.

This page provides tailored guidance to Local Administrators (LAs) on how to manage Microsoft Bookings on the NHSmail Portal. It covers the enabling of Microsoft Bookings, the creation, update and deletion of Microsoft Bookings calendars, and management of users on the NHSmail Portal.

Guidance on how to approve or reject the Teams creation request