How to navigate around the Outlook Web App (OWA)

If you have been locked out of your account, you will be able to either contact your local IT or NHSmail helpdesks, or use the self-service password reset function to reset the password and unlock it

Discover what roles and permissions are needed to administer the various types of accounts, lists and mailboxes.

NHSmail accounts are being offered to community pharmacists to support the secure exchange of patient or sensitive data with other health and social care professionals.

How to open emails and delete emails

How to create an email signature

How to set automatic replies (Out of Office)

A shared mailbox is the new terminology for what was previously referred to as a Generic Mailbox (GM). This is a Shared Mailbox Guide

You can use the people finder functionality of the portal to search for the details (email, telephone number, pager, organisation details) of other colleagues who use NHSmail.

How to edit your name and update your email address if your name changes.

A mobile phone number needs to be provided when applying for an NHSmail account as temporary passwords are sent via a text message.