Registering Community Pharmacy


NHSmail accounts are being offered to community pharmacists to support the secure exchange of patient or sensitive data with other health and social care professionals.

Upon joining NHSmail, each organisation will have one shared mailbox account per site and, in most cases, ten user accounts per site (more can be provided with business justification).

Please note the information below is applicable to England only.

National Administration Service (NAS) registration process

The NAS provides administrative support for community pharmacies via

The pharmacy registration portal is live and available for all community pharmacies to register for NHSmail.

Each pharmacy will need a nominated individual who will complete the registration for the site, request account details for up to four users that DO NOT already have an NHSmail account, provide a mobile phone number and current email address to complete the NHSmail application process. NHSmail accounts will then be issued directly to each user, including the details of the pharmacy shared mailbox.

To join NHSmail via the national administration registration process please use the online registration portal.

Before registering, please ensure you have:

  • Achieved ‘Standards Met’ level’ via the Data Security and Protection Toolkit (DSPT)
  • your Organisation Data Service (ODS) code
  • your General Pharmaceutical Council (GPhC) number
  • an NHS BSA registered email – or a postal One Time Passcode (OTP) can be requested via the online registration portal.

Guidance for Pharmacy joining via registration portal

Document information and downloads

  • Introduction
  • How to complete the registration portal
  • Pharmacy Pre-requisite Questionnaire
  • Support and guidance

File type Adobe Acrobat Portable Document Format (.pdf)
File size 775 KB

If you are unable to locate your pharmacy within the pharmacy registration portal, please contact and you will be supported through the process.

Updated on 08/11/2021

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support
back to top