Guidance to help find your Local Administrator information.

The overview of the local organisation licensing requirements for NHSmail

How to manage NHSmail accounts if they need to be transferred into replacement organisation or removed from the service if your organisation is closing (ODS code has been closed) or merging with another.

Multi-Factor Authentication (MFA) provides an additional layer of security to your NHSmail account when signing in to NHSmail via a web browser.

Guide for warning messages on your email account.

The audit report will tell you the time that the action was performed, who performed it, the target object (e.g. the name of the distribution list or user account), the target organisation, the object type and the action.

Throughout the Refresh journey, you’ll receive the following three Countdown Comms.

Follow this article to troubleshoot any outlook performance/post migration issues reported by your users.

Local Administrators (LAs) will now be able to manage these O365 services via the NHSmail Portal, through user policies and application toggles. This ‘Getting Started’ article will introduce all the basic functions of O365 management via the NHSmail Portal so you can begin to provision services for your users.

We are upgrading your NHSmail service by providing all users with Office 365 subscriptions. This means, along with Teams, you will have access to a whole host of new features.

Follow this article for step by step guidance on generating a report that shows the location of a users’ mailbox within your organisation

Application accounts as well as accounts enabled for POP, IMAP and SMTP will start to be migrated from late October. This guide aims to provide hints and tips on how to prepare for this move.