Finding a Local Administrator
Guidance to help find your Local Administrator information.
The overview of the local organisation licensing requirements for NHSmail
Managing Accounts in Closed Organisations
How to manage NHSmail accounts if they need to be transferred into replacement organisation or removed from the service if your organisation is closing (ODS code has been closed) or merging with another.
Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) provides an additional layer of security to your NHSmail account when signing in to NHSmail via a web browser.
Email Warning Messages
Guide for warning messages on your email account.
The audit report will tell you the time that the action was performed, who performed it, the target object (e.g. the name of the distribution list or user account), the target organisation, the object type and the action.
Getting Ready – Technical Pre-requisites
Local Organisations are required to carry out a number of pre-requisite checks and actions to ensure they are technically prepared
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Local Administrator Countdown Comms
Throughout the Refresh journey, you’ll receive the following three Countdown Comms.
Post Refresh Support Guide
Follow this article to troubleshoot any outlook performance/post migration issues reported by your users.
O365 NHSmail Portal Management – Getting Started Guide
Local Administrators (LAs) will now be able to manage these O365 services via the NHSmail Portal, through user policies and application toggles. This ‘Getting Started’ article will introduce all the basic functions of O365 management via the NHSmail Portal so you can begin to provision services for your users.
Guidance for organisations managed by the National Administration Service
We are upgrading your NHSmail service by providing all users with Office 365 subscriptions. This means, along with Teams, you will have access to a whole host of new features.
Exchange Online Limits
As part of the NHSmail Refresh all mailboxes will be migrated to Exchange Online and all users provided a national
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Follow this article for step by step guidance on generating a report that shows the location of a users’ mailbox within your organisation
Preparing your Application account for Exchange Online
Application accounts as well as accounts enabled for POP, IMAP and SMTP will start to be migrated from late October. This guide aims to provide hints and tips on how to prepare for this move.