Finding a Local Administrator
Guidance to help find your Local Administrator information.
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Managing Accounts in Closed Organisations
How to manage NHSmail accounts if they need to be transferred into replacement organisation or removed from the service if your organisation is closing (ODS code has been closed) or merging with another. -
Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) provides an additional layer of security to your NHSmail account when signing in to NHSmail via a web browser. -
Email Warning Messages
Guide for warning messages on your email account. -
Auditing actions
The audit report will tell you the time that the action was performed, who performed it, the target object (e.g. the name of the distribution list or user account), the target organisation, the object type and the action. -
Downloading sample CSV files
If you need to create or update a large group of users in bulk, you can do this by uploading... -
User Policy Management: Marking an NHSmail Office 365 user as a Leaver
Where the user is also enabled for NHSmail Office 365 Hybrid services as part of an Office 365 User Policy, additional actions will be required to remove the associated Office 365 licences and application access permissions. -
User Policy Management: Editing a policy
Editing and Removing a user Policy -
Office 365 Hybrid Service Configuration Guide
This document provides an outline for IT Managers and Local Administrators of the NHSmail Office 365 Hybrid Service configuration for NHSmail. -
User Policy Management: Deleting a user policy
How to delete user's policy -
Introduction and creation of external federated groups
External Federated Groups will allow Local Administrators to dynamically manage guest invitations for multiple external users, mitigating the need to invite them one by one. -
LA Bulletin – 6 February 2020
Latest information on the NHSmail service including management of shared mailboxes, adding multiple Primary Local Administrators, spoofed email now set to ‘reject’, actions to protect your NHSmail account, free simulated phishing awareness exercise, Egress encryption service, hiding application accounts in the NHS Directory and introducing Same Sign On. -
Local Administrator (LA) communication – 7 April 2020
Find out about NHSmail helpdesk support changes and details of our weekly Teams Live Event for Primary / Local Administrators. -
Getting Ready – Technical Pre-requisites
Local Organisations are required to carry out a number of pre-requisite checks and actions to ensure they are technically prepared... -
Local Administrator Refresh Roadmap
Please follow the roadmap for the complete NHSmail refresh journey. As Local Admins, you are key to making this refresh a success by completing the technical pre-requisites and supporting your local users throughout.
