Finding a Local Administrator
Guidance to help find your Local Administrator information.
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Managing Accounts in Closed Organisations
How to manage NHSmail accounts if they need to be transferred into replacement organisation or removed from the service if your organisation is closing (ODS code has been closed) or merging with another. -
Email Warning Messages
Guide for warning messages on your email account. -
Local Administrator Webinars
Dates / times of the upcoming Local Administrator webinars. -
Auditing actions
The audit report will tell you the time that the action was performed, who performed it, the target object (e.g. the name of the distribution list or user account), the target organisation, the object type and the action. -
Downloading sample CSV files
If you need to create or update a large group of users in bulk, you can do this by uploading... -
User Policy Management: Marking an NHSmail Office 365 user as a Leaver
Where the user is also enabled for NHSmail Office 365 Hybrid services as part of an Office 365 User Policy, additional actions will be required to remove the associated Office 365 licences and application access permissions. -
User Policy Management: Editing a policy
Editing and Removing a user Policy -
Office 365 Hybrid Service Configuration Guide
This document provides an outline for IT Managers and Local Administrators of the NHSmail Office 365 Hybrid Service configuration for NHSmail. -
User Policy Management: Deleting a user policy
How to delete user's policy -
Introduction and creation of external federated groups
External Federated Groups will allow Local Administrators to dynamically manage guest invitations for multiple external users, mitigating the need to invite them one by one. -
LA Bulletin – 6 February 2020
Latest information on the NHSmail service including management of shared mailboxes, adding multiple Primary Local Administrators, spoofed email now set to ‘reject’, actions to protect your NHSmail account, free simulated phishing awareness exercise, Egress encryption service, hiding application accounts in the NHS Directory and introducing Same Sign On. -
Local Administrator (LA) communication – 7 April 2020
Find out about NHSmail helpdesk support changes and details of our weekly Teams Live Event for Primary / Local Administrators. -
LA communication – 6 May 2020
Important information highlighting the need for organisations to keep their client software updated and carry out a number of pre-checks to ensure they are technically prepared for the NHSmail migration to Exchange Online by summer 2020. -
LA Bulletin – 4 June 2020
Latest information on the NHSmail service including temporary enablement of a wider range of video and audio formats, Egress large file transfer Outlook add-in, weekly Microsoft Teams update sessions for Local Administrators, information governance updates, NHSmail Refresh update, private vs public in Microsoft Teams team settings, transition from Skype to Microsoft Teams.
