Inaccurate Data in Teams Usage Report – PRB0206639 We are aware of an issue with the Teams Usage Report not producing accurate data in Portal
Unable to Update the Mobile Number for Users who have chosen to ‘Hide mobile’ in their profile – PRB0214704 We are aware of an issue with Local Administrators (LAs) not being able to access a user’s mobile number in the User Detail page of Portal. When a user selects ‘Hide Mobile’ in their Profile, the mobile should be hidden but accessible to LAs of their organisation for the administration of the NHSmail account
Project Web Application SharePoint Sites Intermittently Failing to Create Issue description We are aware of an intermittent issue when creating Project Web App SharePoint Sites in Portal. The following...
Hyphens in External Organisation domains are being removed in Azure AD preventing users being invited via Guest Access tab – PRB0214273 We are aware of a known issue with users being unable to invite guests from certain domains via the Guest Access tab in Portal
Local Helpdesk unable to update directory properties – Roles, Clinical Specialty, and Work Area – PRB0214194 We are aware of an issue causing Local Helpdesk users being unable to update directory properties embedded on the User Detail page in Portal
Guests Invited Outside of Portal have no AttestorID – PRB0211893 When a guest user is invited to the platform outside of Portal (i.e., via Azure Active Directory or the native Teams application), they do not have an Attestor set in the database.
Teams group created in the tenant but unavailable in the Portal – PRB0219549 When creating a team via Portal, intermittently below error occurs. The team is then created in the tenant, but not in Portal.
Account Lockouts can take several minutes to reflect in the Portal If an account locks it can take several minutes to reflect in the Portal
Missing Approve/Reject Action buttons if open Static/Dynamic Distribution List via Profile area If there are missing Approve/Reject Action buttons if open Static/Dynamic Distribution List via Profile area
User Policy Page Loads Endlessly if the CSV Includes Users who Haven’t Accepted AUP – PRB0221879 We are aware of a missing validation when importing users into existing or new User Policies in Portal. If the CSV file includes users who haven’t accepted AUP then they should receive a validation message informing them who needs to be removed for a successful import. Instead, the page loads endlessly after selecting the upload button.
Restoration of guest user failing via Guest access tab on the Portal – PRB0225777 We are aware of an issue on Portal where, when an attestor attempts to restore a deleted guest user through the Guest Access tab on the Portal, the action fails, and the error message "The guest user cannot be restored as it has been permanently deleted" is displayed. This issue occurs when there are multiple deleted entries for the guest user in the database.
Deleted Users Moving to Pending Err/Inactive State and Admins are Unable to Restore such Users – PRB0228388 We are aware of an issue with deleted users moving to different states like Pending Err/Inactive. Local Admins are unable to restore these because the mailbox is disassociated from the user’s account. While the email account is deleted in Exchange, the user’s account still appears active in Entra ID
Delegate Mailbox Access Page Times Out for Users having large number of Accounts in Delegate Access – PRB0228401 When an Admin accesses the Portal and navigates to the User Management tab, searching for an account and selecting the 'Delegate Mailbox' option in the Actions panel may result in the delegate mailbox access page taking an extended time to load. For users with a large number of delegate accounts, this can eventually lead to a timeout
Creation of Yammer Group is failing on the Portal – PRB0228397 When attempting to create a Yammer group through the Portal as an Admin, the Yammer group creation fails, and a red growl notification appears with an error message.
User Delete Operation Fails Intermittently – PRB0228394 Admins may experience issues when attempting to delete user accounts through the portal. In some cases, the deletion process fails, resulting in incorrect account statuses.