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Teams group created in the tenant but unavailable in the Portal – PRB0184304

Issue description

When creating a team via Portal an intermittent error can occur. The team is then created in the tenant, but not in Portal. A screenshot of the error message displayed is shown below.

Latest update and guidance:

This issue is being investigated under PRB0184304.

Please raise a request with the NHSmail Helpdesk (helpdesk@nhs.net) to make the teams group available in the Portal. In order to delete duplicates within a tenant the owner can right click on the team name and select Delete the team option.

Last Reviewed Date 19/08/2021
Updated on 26/06/2023

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