1. Home
  2. Known Issues
  3. Portal Known Issues & Guidance
  4. Teams group created in the tenant but unavailable in the Portal

Teams group created in the tenant but unavailable in the Portal

Issue description

When creating a team via Portal an intermittent error can occur. The team is then created in the tenant, but not in Portal. A screenshot of the error message displayed is shown below.

Latest update and guidance

This issue is being investigated under PRB0184304.

Please raise a request with the NHSmail Helpdesk (helpdesk@nhs.net) to make the teams group available in the Portal. In order to delete duplicates within a tenant the owner can right click on the team name and select Delete the team option.

Updated on 19/08/2021

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support
back to top