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Project Web Application SharePoint Sites Intermittently Failing to Create

Issue description

We are aware of an intermittent issue when creating Project Web App SharePoint Sites in Portal. The following error will be thrown:

An exception has occurred.. Created Project Web App <SharePoint Title> File Not Found.

An audit entry will be produced under Portal->Reports->Audits in which the Target Organisation will appear empty.

Latest updates and guidance:

Since this issue is intermittent, we advise users to recreate the SharePoint site in Portal. They can also attempt to recreate using a different or private browser.

If the issue persists, please raise a service request with the helpdesk (helpdesk@nhs.net) providing all required details for the SharePoint creation.

Updated on 08/09/2023

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