Power Platform Environments

What is a Power Platform environment?

A Power Platform environment is a space to create, manage and share your organisations apps, flows and data.

Each organisation with Power Platform licences must have a dedicated environment to ensure that your environment acts as a ‘container’, separating your own apps and flows and data from other organisations.

There are three types of environments enabled on the central tenant:

  • Production – allows users to develop and store live applications and flows
  • Trial – allows users to try new Power Platform features and/or pursue training. Trial environments automatically expire after 30 days
  • Sandbox – allows users to safely develop and test application changes without deploying to production

Depending on the requirements for your organisation, you may choose to have multiple environments. For example:

  • You can choose to only build your applications in a single Production environment
  • You might want to ensure that the test versions and production versions of your applications are in different environments

Visit the Power Platform Licence Guidance for more information on the minimum licence requirements to create an environment for your organisation.

NHSmail Default Environment

Important Note

Please note that organisations are no longer permitted to build on the NHSmail Default environment.

Organisations are required to host Apps and Flows in a dedicated environment to ensure that your environment acts as a ‘container’ for your own apps, flows and data.

Applications and flows built on the new NHSmail Default environment will be permanently deleted retrospectively with warning to ensure that your organisations data is contained within your own environment and prevent unnecessary data sharing with other organisations.

Power Platform Environment Strategy

The Power Platform Environment Strategy outlines how the platform will be centrally managed by NHS Digital alongside the local controls at the organisation level.

The key principles of the strategy are as follows:

Environment Type Key Principles
NHSmail Default environment · Production Apps and Flows will not be hosted on the NHSmail Default environment.

· Apps and Flows built on the NHSmail Default environment will be deleted retrospectively with warning.

Organisation’s Dedicated Environments · Production Apps and Flows will be hosted on the organisation’s dedicated environments.

· Dedicated environments for organisations will default to the United Kingdom data region.

· Organisations can request a dedicated Production, Trial or Sandbox environment with the NHSmail Helpdesk Self-Service provided minimum licence requirements are met. Visit the Power Platform Licence Guidance for more information on the minimum licence requirements to create an environment for your organisation.

Requesting a Power Platform environment

To begin using the Power Platforms plans, a dedicated organisation environment must be set up to host business applications, data and flows through a process that involves a Local Administrator (LA), the NHSmail Helpdesk and Microsoft resellers.

PLEASE NOTE

Dedicated environments are currently unavailable for organisations managed by the National Administration Service (NAS). This position is under review.

For further information please contact feedback@nhs.net.

Prior to submitting a NHSmail Helpdesk Self-Service request for a Power Platform environment, please ensure you have completed the following pre-requisites:

1. Environment naming convention

Your new environment name follows the naming convention composed of the Organisation name, ODS code and Environment Type. For example:

  • XYZ NHS Foundation Trust – XYZ – PROD.

2. Decide who will be the security group owner

Ensure that you have the details of who will be the security group owner.

Additionally, please ensure that the security group owner understands how to manage and maintain the security group and assign security roles.
Visit the Control and Management section for more information.

3. Licence purchase

A new Production or Sandbox environment cannot be created unless the correct amount of database capacity from the purchased licences is available (1GB). Visit the Power Platform Licence Guidance for more information on the minimum licence requirements.

Please note that Trial environments do not require a minimum storage capacity to be created. Such environments can be requested through the NHSmail Helpdesk Self-Service. Trial environments are limited to one user and expire after 30 days. Once provisioned, a Trial environment can be converted into a Production environment provided that a business justification is approved and there is at least 1GB of data storage capacity available. For more information on converting an environment, please email the NHSmail Helpdesk (with ‘Power Platform’ in the subject line).

 Submitting a new environment request

Once the pre-requisites are completed, follow the steps outlined below to request a new Power Platform environment:

  1. Visit the NHSmail Helpdesk Self-Service page and navigate to ‘Power Platform Request’. Select the category ‘Create a Power Platform Environment’ and input the information requested in the form.

2. The NHSmail Helpdesk will review your request and ensure that it meets the pre-requisites outlined above

3. You can view the status of your request by following the instructions in Viewing tickets & updates

4. Your new environment will be created, and the licences will be applied.

    1. If you have purchased a Per User licence type, once your ticket is closed, the licence will be available to assign to users in the NHSmail Portal
    2. If you have purchased Per App or Per Flow licence type, the licence will be assigned to the environment by the Power Platform SME. Visit the Power Platform Licence Guidance to learn more about this process

5. Once your ticket is complete, you will receive a confirmation email notifying you that the ticket has been closed

Deleting an environment

Deletion of an environment should be done by submitting a NHSmail Helpdesk Self-Service request.

To request the deletion of a Power Platform environment, follow the steps outlined below:

  1. Visit the NHSmail Helpdesk Self-Service page and navigate to ‘Power Platform Request’. Select the category ‘Delete a Power Platform Environment’ and input the information requested in the form

2. The NHSmail Helpdesk will review your request and proceed to delete your environment

3. You can view the status of your request by following the instructions in Viewing tickets & updates

4. Once your ticket is complete, you will receive a confirmation email notifying you that your environment has been deleted and that the ticket has been closed

5. Any licences that have not expired and were assigned to your environment will now be available to be reassigned in the Power Platform admin centre

To reassign these licences, please follow the steps outlined in the Power Platform Licensing Overview – Assigning Power Apps and Power Automate Licences.

Note that in exceptional circumstances, should an environment deleted by the NHSmail Helpdesk need to be recovered, please submit a ticket via NHSmail Helpdesk Self-Service.

IMPORTANT:

If an environment is deleted by a System Administrator the environment, files, data and business applications cannot be recovered.

Updated on 12/10/2021

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