Requesting a read or delivery receipt

A read receipt can be used to inform you when a recipient has opened your message and a delivery receipt tells you when the message has been delivered to a recipient’s inbox

1. Click Mail in the navigation bar at the top right of the screen

2. Click New mail at the top left of the screen



3. Select Options and then Request a delivery receipt and/or Request a read receipt



4. Type in the recipient, subject and body of the email




5. When you have finished, click Send at the top of the screen




When the message has been delivered or the recipient opens the email, a notification email will be sent to your inbox

Last Reviewed Date 17/04/2024
Updated on 17/04/2024

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