Requesting a read or delivery receipt

A read receipt can be used to inform you when a recipient has opened your message and a delivery receipt tells you when the message has been delivered to a recipient’s inbox

  1. Click Mail in the navigation bar at the top right of the screen

Select mail

      2.Click New mail at the top left of the screen

Click new mail

      3.Click the three dots at the top of the email and select show message options

Select show message options

     4.Select Request a delivery receipt and/or Request a read receipt and click ok

Tick the relevant box

     5.Type in the recipient, subject and body of the email

     6.When you have finished, click Send at the top of the screen

an email reciept will be delivered when the it is read/delivered

When the message has been delivered or the recipient opens the email, a notification email will be sent to your inbox

Updated on 29/05/2019

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support
back to top