Local Administration responsibilities

In the NHSmail service, the term Local Administrator (LA) means the resource that manages email accounts. Typical LA duties include:

  • being the first point of contact for users they manage
  • re-setting passwords, creating / closing accounts and creating distribution lists.

The below table shows the day to day local administration responsibilities for accounts according to the registration route chosen.

# Registration route Responsible for managing the accounts
1 National Administration Service (NAS) NHSmail central team – known as NAS or dentistadmin@nhs.net
2 Self-management Dental practice headquarters ICT team
3 Local registrations NHS trust, CSU or ICB that sets up your accounts
Last Reviewed Date 16/09/2021
Updated on 04/07/2022

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