The NHSmail team frequently review the security posture and security level of the platform. One threat vector identified has been compromised accounts.

Latest Information on Intune Windows 10/11 Tracks – new deployment options, Egress Outlook add-in for NHSmail, Internet Explorer 11 (IE11) retirement and disabling of the desktop app in Windows 10, Transport Layer Security (TLS) deprecation reminder 30 June 2022, Enforced Multi Factor Authentication (MFA) for compromised accounts, Acceptable Use Policy (AUP) update, NHSmail Data Sensitivity Labels, Legacy Protocols on Primary and Local Administrator accounts (PLA/LAs) – POP, IMAP and SMTP and Free Microsoft exams and Azure Security courses

Microsoft and NHS have partnered together to discount all Azure and security courses, so they are free for all NHS staff.

Latest Information on Compromised accounts – applying MFA, NHSmail Intune update, OneDrive temporary delegate access, Basic Authentication deprecation in Exchange online, Internet Explorer 11 – disabling in Windows 10 and Retire Legacy Browsers

This article provides guidance on the licensing requirements for NHSmail Teams Phone System. For general information on the NHSmail Teams Phone System, please review this article. Licensing requirements will differ depending on your organisation/s chosen external Public Switched Telephone Network (PSTN) connection strategy: either Calling Plans or Direct Routing. The…

This article provides guidance for NHSmail Phone System Administrators who are using / intend to use Direct Routing as their chosen PSTN (Public Switched Telephone Network) connection strategy, on how to set up Voice Routes and assign Voice Routing Policies to users within their organisation/s. Voice Routing Policies allow users…

This article provides step-by-step guidance for organisations who wish to offboard from NHSmail Teams Phone System. Organisations can offboard themselves from NHSmail Teams Phone System but they will need to submit and Offboarding Request From via the Phone System Power App if they need to arrange to port our numbers…

This article provides guidance for NHSmail Teams Phone System Administrators on how to convert telephone number types. Microsoft Teams uses different telephone number types depending on the function the number will be performing. This article will detail key information on: Telephone Number Types How to change Number Type (Calling Plan)…

This article provides guidance for NHSmail Teams Phone System Administrators on how to configure Dial Plans for their organisation. A Dial Plan is a named set of normalisation rules that translate dialled phone numbers into a standard E.164 number, for the purposes of call authorisation and call routing. A Dial…

This article provides guidance for NHSmail Teams Phone System Administrators who wish to create, edit, update, and delete Auto Attendant policies for their organisation/s. Auto Attendants are policies which direct people who call in to a menu system so that they can be connected to the right department, person, or…