Bulk editing users
Learn how to bulk edit users
NHSmail Single Sign-On Guide
NHSmail provides a Single Sign On (SSO) service so that NHSmail users can use their NHSmail credentials to conveniently logon to web applications
Getting Started with MFA
This article provides step-by-step guidance on how to register for MFA
User Policy Management: Creating a policy
Creating a user policy
Disabling MFA for your Account
This article provides guidance on how to disable MFA for your account if you have self-enrolled for MFA
Introduction to FIDO2
FIDO2 provides NHSmail users with an additional MFA option. Once set up, an additional MFA method will bypass prompts for the core MFA options (i.e., authenticator app, text, desk phone). FIDO2 authentication enables password-only logins to be replaced with secure and fast login experiences
Getting Started with FIDO2
FIDO2 is available as an option for multi-factor authentication (MFA) to NHSmail users. This gives users a secure way of logging in to systems and applications. This article provides all the information users need for getting started with FIDO2 security tokens.
FIDO2 Frequently Asked Questions (FAQs)
This article contains frequently asked questions about FIDO2, including guidance around getting started and using FIDO2 for authentication to access NHSmail systems and applications.
FIDO2 Admin Guide
FIDO2 is available as an additional option for multi-factor authentication (MFA) to NHSmail users. Once set up, the FIDO2 MFA method will bypass prompts for the core MFA options (i.e., authenticator app, text, desk phone).
The NHSmail team frequently review the security posture and security level of the platform. One threat vector identified has been compromised accounts.
Remediating Compromised Accounts
Remediating a compromised account is the reverse process, by which an account is no longer marked as compromised and reverted to its prior state.
MFA Adoption Toolkit
This article contains information and resources to support local NHS organisations to perform the required readiness and rollout activities for the adoption of MFA
MFA Frequently Asked Questions (FAQs)
This article contains frequently asked questions about MFA to support users to perform simple technical troubleshooting.
MFA Admin Guide
This article provides guidance on how to enable and disable MFA, as well as what to do about any related issues
Interim Bulk Enable MFA process – Local Administrator (LA) Guide
The interim process defined below has been created to allow Organisations to enable MFA in bulk for 50 users or more. Following the below steps will ensure that MFA is applied to the users provided in both the NHSmail tenant and via the Portal
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