Issue description
Users with the base license Microsoft E5 should be visible to Phone System administrators in Power Apps, however, we are aware of an issue that is restricting this, preventing the assignment of policies and numbers.
Latest updates and guidance:
This is being investigated under problem record PRB0215118.
While this is being investigated further, we request organisations onboard other license types that are supported by the Teams Phone System in order to utilise the functionality. Further information around this can be referenced below:
https://support.nhs.net/knowledge-base/licencing-for-nhsmail-teams-phone-system/
We apologise for the inconvenience and request users monitor the problem record for the latest updates coming soon.
| Last Reviewed Date | 04/03/2024 |
