Registering Independent Midwives

NHSmail can be used by independent midwives to safely and securely exchange patient or sensitive information with other health and social care professionals.

If you would like to register for an NHSmail email account and you are an independent midwife based in England, please email the deputy regional maternity lead, clarecapito@nhs.net.

As part of the registration process you will need to confirm your midwife registration information is current and you have completed the Data Security Awareness e-learning within the last 12 months.

Once you have requested an account your application will be processed by the independent midwives (IM) administration team im.admin@nhs.net, who will send you your log-in details.

A mobile phone number is required when applying for an account as a temporary password will be sent to you via a text message. It is important this mobile phone number is unique to each user requested within the registration portal, as the number will also be used to check that an account for the user is not already in use. The phone number must be a mobile phone number and be personal to the user. Please refer to the document NHSmail Independent Midwives-FAQ to know the importance of mobile numbers in setting up your account.

When you log into your account for the first time you will be asked to accept the Acceptable Use Policy (AUP). At this stage you will also be asked to set up security questions, which are required if you are locked out of your account or have forgotten your password and need to complete a self-service password reset.

If you require a password reset and are unable to answer your security questions (or have not set them up yet) the IM administration team will use your mobile phone number to authenticate you.

The mobile phone number provided as part of your NHSmail application will be hidden from the NHS Directory (People Finder) by default. You can choose to unhide your mobile number so it appears in the NHS Directory by following the guidance on the NHSmail support site. Guide for Independent Midwives using NHSmail.

It is recommended you do not remove your mobile phone number as this will be used by the IM administration team as part of the authentication checks for account administration purposes, such as resetting your password or unlocking your email account. Please ensure your mobile phone number is kept up to date within your profile.

Updated on 16/09/2021

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