1. Home
  2. Known Issues
  3. Portal Known Issues & Guidance
  4. Duplicate Static DLs Appear When a Non-Admin User Selects the Create Button Twice – PRB0224654

Duplicate Static DLs Appear When a Non-Admin User Selects the Create Button Twice – PRB0224654

Issue Description

We are aware of an issue causing duplicate Static Distribution Lists (SDL) to appear in Portal after creation. This occurs when a non-admin selects the Create button twice ahead of returning to the search Distribution List page.

Latest Updates and Guidance:

This is being investigated under problem record PRB0224654.

We recommend users wait for Portal to create the SDL ahead of clicking the create button multiple times. If users experience this issue, they should raise a Service Request with the Helpdesk (helpdesk@nhs.net), referencing the problem record and affected SDL, so that Portal team can delete the duplicate SDL.

Updated on 20/06/2024

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support
back to top