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Creating a team and adding owners or members and permission levels for non admin users

Non-admin users will now be able to create a Team through the NHSmail portal.


Once the request for creation of a Team is submitted, it will go for approval to the Local Administrator (LA) Primary Local Administrator (PLA). Once approved the Team will be successfully created.

To Create a Team:

1. Click Profile on the navigation bar and select My Teams from the drop-down menu

2. On the Teams list page click on Add to create a Team

Important Note

Please note that the Add option will appear only when the toggle for non-admin users to create a Team has been enabled for the organisation. To enable this setting, the Local Administrator (LA) of your organisation will need to raise a request via helpdesk@nhs.net.

Guidance for Local Administrator (LA) 

3. Type the Name and Description of the Team

4. Click on Add under the Members box to add members to the team


The creator of the team will be added as owner of the Team by default

5. Search for the user and click the checkbox next to the username and click Select

The selected user’s name will appear under the Members box

6. Provide a business justification and click on Create

7. Click Confirm

The following message will be displayed and has been successfully submitted to the LA for approval.

Once the LA of your organisation approves the request the Team will be created.

Additional Information

A self-service teams creation notification email is sent to the requestor and Local Administrator(s) upon submission, approval, and rejection of the request.
By default, any Teams you create will be created as “Private”.

Guidance for Local Administrators (LA) to Approve or Reject the Teams creation request.

Updated on 30/04/2021

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