Searching for an NHSmail Portal entry You can search for specific NHSMail Portal entries when performing basic tasks
Account Lockouts can take several minutes to reflect in the Portal If an account locks it can take several minutes to reflect in the Portal
Members of shared mailboxes or delegates with ‘Send As’ rights to user mailboxes are unable to send emails – PRB0208829 This issues occurs when using an autocomplete entry that already resides in the Outlook Client auto-complete cache.
SharePoint: Creating and Editing a Collection A SharePoint site collection is a way to hold content such as documents for a group of users (e.g. a team, a department or project team).
Admin Report Overview This document outlines availability of the Admin reports via the NHSmail portal.
Interim Bulk Enable Multi-Factor Authentication (MFA) process – Local Administrator (LA) Guide The interim process defined below has been created to allow Organisations to enable MFA in bulk for 50 users or more. Following the below steps will ensure that MFA is applied to the users provided in both the NHSmail tenant and via the Portal
Portal Refresh FAQs This article contains answers to frequently asked questions about the new Portal.
User Policy Returning 500 Internal Server Error We are aware of an issue with user policy updates causing the following error to appear