This guide will show you how to reply to emails as well as reply all to emails

How to create a new rule as well as turn off, edit and delete rules

How to delete a distribution group

How to create contact lists using folders

How to rename a contact list, remove contacts from a contact list and delete a personal contact list

How to create a task

How to set a task reminder

When you contact the NHSmail Helpdesk, you may be asked to provide further information on how you are accessing your email account.

If you are experiencing any performance issues whilst using NHSmail, one of the first steps of troubleshooting is to clear cookies and cached data from your browser history.

If you experience any performance issues whilst using NHSmail, you may be asked by your Local Administrator or the NHSmail helpdesk to check which browser version (Internet Explorer, Chrome, Safari, Firefox) that your computer is running.

A shared mailbox is the new terminology for what was previously referred to as a Generic Mailbox (GM). This is a Shared Mailbox Guide

How to create customised templates

How to action items

This allows you to either change/update your outlook picture or delete it.

This guide has all the terminologies that are used in OWA