How to convert a user account to an application account.
Data Retention and Information Management Policy
Defines the scope of data held and details the recovery of data.
Access Helpdesk Self-Service
Link to access the Helpdesk Self-Service tool. Please note that the Helpdesk Self-Service tool should not be used to raise urgent incidents. Instead, please contact the NHSmail Helpdesk directly on 0333 200 1133.
Application Account Requests
Guidance with regards to submitting a Application Account request using the Helpdesk Self-Service tool.
Guidance for Application Accounts
Application accounts as well as accounts enabled for POP, IMAP and SMTP will start to be migrated from late October. This guide aims to provide hints and tips on how to prepare for this move.