Admin Guides

The interim process defined below has been created to allow Organisations to enable MFA in bulk for 50 users or more. Following the below steps will ensure that MFA is applied to the users provided in both the NHSmail tenant and via the Portal

This article contains information and resources to support local NHS organisations to perform the required readiness and rollout activities for the adoption of MFA

This article provides guidance on how to enable and disable MFA, as well as what to do about any related issues

FIDO2 provides NHSmail users with an additional option for multi-factor authentication (MFA). FIDO2 authentication enables password-only logins to be replaced with secure and fast login experiences

FIDO2 is available as an option for multi-factor authentication (MFA) to NHSmail users.

The process around a user's PIN being blocked due to too many incorrect attempts varies when using a FIDO2 token

This article contains frequently asked questions about FIDO2, including guidance around getting started and using FIDO2 for authentication to access NHSmail systems and applications.

FIDO2 is the overarching term for FIDO Alliance’s newest set of specifications. FIDO2 enables users to leverage common devices to easily authenticate to online services in both mobile and desktop environments