Following a successful pilot with the early adopters of Teams Premium Intelligent Recap, we have undertaken user research with participants and organisations involved.
Amongst many helpful insights, including wider user needs and necessary improvements, our user research has highlighted key ways that Teams Premium has helped to solve user problems or improve workflow for a range of roles participating in the pilot.
We have created a series of User Personas to help demonstrate the benefits experienced by those users.
Teams Premium: Intelligent Recap
Job role: Executive Assistant
As well as team meetings, Matt attends approximately 8 formal meetings each month: There is a lot of detail discussed and decisions to be made during these complex meetings.
Job role: Project Manager
Tara attends a lot of meetings each week with project teams and stakeholders. There is often little time between meetings for the administration tasks associated.
Job role: Programme Manager
Christopher works in a recently reduced transformation team, supporting and monitoring transformation projects across his ICB. He line manages 9 staff in his team.
Job role: Administrative Assistant
Sally is responsible for a range of online meeting tasks from setting up and recording meetings though to capturing minutes and circulating agendas, minutes and papers. These usually include less formal team meetings and briefings when Sally will record a summary and actions.
Job role: Senior Leadership Team Member
Stanley works with three teams, one on site and two hybrid. He is the chair of two committees. Stanley also participates in daily meetings that require rapid progress and associated communications.
Teams Premium Intelligent Recap: Accessibility
Job role: Programme Manager
Alfredo is a Teams Premium user who has Dyspraxia and ADHD. He works in a hybrid team and will usually attend most meetings online. Alfredo has agreed a team approach to recording planned/structured meetings as he and others find it helpful to have the transcript.
Job role: Manager
Tanvi is a Teams Premium user who has Dyslexia. She manages a small hybrid team and attends most meetings online. Some meetings will also be hybrid. A proportion are chaired by Tanvi, and she doesn’t have a minute taker for these.
Teams Premium
Job role: Change Manager
Louise attends a lot of meetings with her team and stakeholders. She often prepares meeting materials such as presentations. As she works within a team that develop products, she wants to be able to protect these.
Job role: Associate Director
Jenna leads and manages approximately 50 people across 5 ICBs. She has a very busy calendar and attends a lot of meetings. Some meetings she will chair and prepare presentations, for others she relies on formal minutes or notes.
| Last Reviewed Date | 18/07/2024 |
