1. Home
  2. Known Issues
  3. Portal Known Issues & Guidance
  4. The Deletion of Organisation Units fail in Portal when the Organisation has a Large Number of Organisation Units – PRB0223586

The Deletion of Organisation Units fail in Portal when the Organisation has a Large Number of Organisation Units – PRB0223586

Issue description

We are aware of an issue in Portal that is preventing the deletion of Organisation Units. This has been noticed when the organisation has many organisation units. Admins will receive the following red growl message after selecting the Delete button in Portal:

‘Exception has been occurred.’

Latest updates and guidance:

This is being investigated under problem record PRB0223586.

We request Local Administrators raise a Service Request with the Helpdesk (helpdesk@nhs.net) so that the Portal Team can manually delete the organisation unit.

Updated on 13/05/2024

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support
back to top