Opening and downloading an attachment

If you receive an email with an attachment you will see the paperclip icon displayed within the list of emails

Select mail1. Click Mail in the navigation bar at the top right of the screen

 

Select the email2. Click on the email with the attachment you want to download

 

Select the attachment 3. Click on the attachment file name or click Open in browser to get a quick snap shot of the file

 

 

the pop up box4. In the pop up box, select Open to view the file in the programme it was sent in

 

5. To save the file, you should click the down arrow next to Save and select Save As and save in the most appropriate secure storage location according to local organisation policies

Warning

If you select Save, you will have no control over where the file is saved

Warning

If you are using a non-HSCN connection and are on a public computer, you will only be able to view the attachment online

Updated on 23/02/2022

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