Opening and downloading an attachment

If you receive an email with an attachment you will see the paperclip icon displayed within the list of emails

  1. Click Mail in the navigation bar at the top right of the screen

Select mail

      2.Click on the email with the attachment you want to download

Select the email

      3.Click on the attachment file name or click Open in browser to get a quick snap shot of the file

Select the attachment

     4.In the pop up box, select Open to view the file in the programme it was sent in

the pop up box

     5.To save the file, you should click the down arrow next to Save and select Save As and save in the most appropriate secure storage location according to local organisation policies


If you select Save, you will have no control over where the file is saved


If you are using a non-HSCN connection and are on a public computer, you will only be able to view the attachment online

Updated on 10/12/2020

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