Opening and downloading an attachment

If you receive an email with an attachment you will see the paperclip icon displayed within the list of emails

Select mail1. Click Mail in the navigation bar at the top right of the screen


Select the email2. Click on the email with the attachment you want to download


Select the attachment 3. Click on the attachment file name or click Open in browser to get a quick snap shot of the file



the pop up box4. In the pop up box, select Open to view the file in the programme it was sent in


5. To save the file, you should click the down arrow next to Save and select Save As and save in the most appropriate secure storage location according to local organisation policies


If you select Save, you will have no control over where the file is saved


If you are using a non-HSCN connection and are on a public computer, you will only be able to view the attachment online

Last Reviewed Date 29/05/2019
Updated on 06/07/2022

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