How to delete and retrieve contacts

Deleting a contact:

    1. You can delete details of any contacts you have added to your personal contact list (My Contacts). This includes contacts you have created and those you have added from the Directory. You cannot delete a contact from the Directory itself (only Local Operational Administrators can do this). So deleting a directory contact in your personal contacts will not delete the Directory entry
  • Click People in the navigation bar at the top right of the screen

select people

  • Enter the name of the contact you want to delete in the search bar at the top of the screen and click the magnifying glass icon or find and select the name by scrolling

use the search bar to find contacts

  • Select the contact, click the three dots on the right side of the screen and select delete

click the dots then select delete

  • Confirm that you would like to delete the contact and they will be taken out of your contact list

press confirm

Retrieving a deleted contact

    1. Click Mail in the navigation bar at the top right of the screen

select mail

  • Click Deleted Items on the left side of the screen and select the contact you want to recover
  • Select Move to Contacts on the right side of the screen and the contact will be moved back in to your contact list

select the move to contacts option

Updated on 09/09/2020

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support
back to top