Creating a shared mailbox
How to create a shared mailbox
Shared Mailbox Guide for NHSmail
A shared mailbox is the new terminology for what was previously referred to as a Generic Mailbox (GM). This is a Shared Mailbox Guide
Managing Shared Mailboxes
This guide will show you how to manage Shared Mailboxes.
Auto-mapping of delegate and shared mailboxes in the Outlook Client
The auto-mapping of mailboxes that a user has permissions to is enabled by design across the NHSmail platform
Shared Mailbox Statuses
A summary of the different NHSmail shared mailbox account statuses in the NHSmail Portal.
LA Bulletin – 15 September 2020
Latest information on the NHSmail service including NHSmail mass migration, a reminder to check your junk folder regularly, NHSmail IG live event, application account requests, the decommissioning of Skype for Business, Transport Layer Service (TLS) deprecation, using NHSmail on shared computers or unmanaged devices, Egress large file transfer web form for OWA users, external communication in NHSmail Microsoft Teams, risky login monitoring and the introduction of improved shared mailbox naming for shared mailboxes under the National Administration Service (NAS).
Setting up Out of Office on a Shared Mailbox
Guidance on setting up Out of Office for Shared Mailboxes.
Starter guide for Social Care providers
This guide has been created to help you as a care provider, to get set up, orientate yourself with your user accounts and the processes you will use, to start using NHSmail straight away, whether for the first time, or if you are joining an existing care site