Roles and Permissions
Discover what roles and permissions are needed to administer the various types of accounts, lists and mailboxes.
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Creating a shared mailbox
How to create a shared mailbox -
Setting shared mailbox permissions
How to set mailbox permissions -
Viewing shared mailbox statistics
How to view mailbox statistics -
Editing a shared mailbox
How to edit a shared mailbox as well as the organisational unit of a mailbox -
Transferring a shared mailbox
How to transfer a shared mailbox -
Deleting and restoring a shared mailbox
How to delete and restore a share mailbox -
Setting a mailbox delegate
How to set up a mailbox delegate -
Shared Mailbox Guide for NHSmail
A shared mailbox is the new terminology for what was previously referred to as a Generic Mailbox (GM). This is a Shared Mailbox Guide -
Managing Shared Mailboxes
This guide will show you how to manage Shared Mailboxes. -
NHSmail frequently asked questions (FAQs) for users managed by the National Administration Service (NAS)
These are generic frequently asked questions (FAQs) that apply to community pharmacy, dentistry, social care organisations and dispensing appliance contractors (DACs) users in England who are managed by the National Administration Service.For any FAQs directly related to your specialism, please consult the relevant landing pages for your area.
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MFA PODS User Frequently Asked Questions (FAQs)
This article contains frequently asked questions about MFA to support PODS users to perform simple technical troubleshooting
