How to reset a password for a user

To keep your account secure you will need to change your password every 365 days.

Latest information on some new developments coming soon to the NHSmail service including new password policy, account lockouts, login event reporting and NHS Digital move to Skype for Business.

If you have forgotten your password, you can reset your password either by contacting your local IT or NHSmail Helpdesk, or using the self-service password reset function.

If you have forgotten your password, you will be able to use the self-service password reset function to reset your password without contacting your local IT or NHSmail Helpdesk

Once you have received your log-in details, go to www.nhs.net where you can access your email account and visit the support pages for help and guidance.

Information to assist organisations with ensuring their network environment is correctly configured to minimise the occurrence of account lockouts across their userbase.