Updating Profile Details
This guide will inform you how to update your NHSmail profile.
Managing Mobile Devices
How to manage mobile devices
Mobile Configuration Guide
How to access the NHSmail service via your mobile device
Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) provides an additional layer of security to your NHSmail account when signing in to NHSmail via a web browser.
How to hide / unhide your mobile phone number from the NHS Directory
A mobile phone number needs to be provided when applying for an NHSmail account as temporary passwords are sent via a text message.
Refresh User Guide
This guide sets out everything you need to know about the NHSmail Refresh. Starting with an overview of the transition, how to best prepare, through to information and guidance on the new, exciting features that will be made available to you and your colleagues.
Multi-Factor Authentication Guidance
If you have Multi-factor authentication (MFA) enabled on your nhs.net account and you use the Outlook desktop client, you will need to follow the instructions outlined in this article to temporarily disable MFA and establish connectivity following your upgrade.
Guidance for organisations managed by the National Administration Service
We are upgrading your NHSmail service by providing all users with Office 365 subscriptions. This means, along with Teams, you will have access to a whole host of new features.