Automated All Users Security Groups This guide provides information on how to use all users automated security groups to share applications.
Junk Mail Guidance Update The guidance details how best to prevent legitimate application emails being categorised as junk by the NHSmail platform.
NHSmail Incident Procedure This guide provides detailed information about the process involved in answering a query or providing resolution to any ticket raised with NHSmail Helpdesk.
High Sending SMTP Solution Detailed solution including a range of settings including sending and receiving email as well as distribution lists, mailbox folders and message limits.
Interim licence reconciliation process – Local Administrator (LA) Guide This page provides interim guidance to Local Administrators (LAs) on how to ensure that both the addition of multiple users to a user policy, and updates to a user policy containing multiple users, is successful.
NHSmail Firewall and Proxy Server Access Organisations may have firewall and web proxy restrictions in place for connectivity to NHSmail and Office 365. Based on your organisation’s network design, it is important to ensure access to NHSmail services is correctly configured from a firewall and proxy server perspective.
Issues using Microsoft Outlook 2010 SP2 with NHSmail [Outlook 2010 Out of Support] If using Microsoft software to access NHSmail, only access from Microsoft software in mainstream or extended support is assured. NHSmail does not support access from products that have ended extended support, even where an organisation may have taken out a custom support agreement.
NHSmail Address Book Synchronisation Service Address book synchronisation allows third party organisations to access NHSmail Directory entries (user details) and copy them into their own internal Microsoft Active Directory (thus making them available to applications such as Microsoft Exchange).
Sub-domain Branding Guide Frequently asked questions (FAQs) about sub-domain branding of users' accounts.
Subscribe to HSSI alerts and NHSmail Announcements NHSmail announcements are provided in an RSS feed which you can subscribe to through various RSS readers and tools like IFTTT...