This article provides Local Administrators and end users with Teams Premium frequently asked questions (FAQs) and more information about known limitations.
PLEASE NOTE: More information about Teams Premium can be found in the following articles:
Frequently Asked Questions (FAQs)
You are encouraged to use the centrally provisioned and managed trial licences before purchasing Microsoft Teams Premium licences for your organisation.
These are available for your organisation upon request. Please raise a case via NHS England National Service Desk Customer Portal.
No. If you have a Teams Premium licence assigned to you, Teams Premium features can be used directly from Microsoft Teams.
There will be features and functionalities available for you that are not available to other colleagues without Teams Premium licences when scheduling and attending meetings.
Teams Premium provides extra features in addition to those already available in Microsoft Teams.
You can consult the Microsoft article comparing both subscriptions for more information. Please note some functionalities are not available in the NHSmail shared tenant or are not available for Local Administrators to consult. You may also consult the Teams Premium Features article.
Since the general release of Teams Premium, some features have moved to Teams Premium. Please consult this Microsoft article for more information.
No. Teams Premium is an advanced collaboration capability in Microsoft Teams, whilst Copilot is an advanced AI in Microsoft 365 (beyond Microsoft Teams).
No. Recording a meeting is required to utilise Intelligent features. Additionally, certain Intelligent features are only available to attendees with a Teams Premium licence, such as speaker and timeline markers, or notes and tasks.
As a licenced Teams Premium user, you can schedule and organise meetings, webinars and town halls with colleagues not licenced with Teams Premium (including non-NHSmail colleagues) and use the Teams Premium features available.
However, please note that attendees might only benefit from certain Teams Premium features if they also have a Teams Premium licence (for example, Intelligent features such as speaker and timeline markers, or notes and tasks).
No. Changes to enable or disable watermark do not take effect once the meeting has begun. You must enable/disable watermarking before the meeting starts.
If you see a lock symbol next to a meeting option (or the option is greyed out), it means that this meeting option has been configured in the NHSmail shared tenant to not allow organisers to make changes to it.
The meeting options available may vary if you are scheduling a meeting, webinar or town hall, or if you are using meeting templates.
Known Limitations
| Feature | Configuration | Limitation Impact |
| Watermarking | If watermarking is enabled for shared content | The following features become unavailable:
· Together mode · Large gallery view · PowerPoint Live · Whiteboard · Shared content from cameras. |
| If watermarking is enabled for everyone’s video feed | The following features become unavailable:
· Together mode · Large gallery view. |
|
| If watermarking is enabled | The following will be an ‘Audio’ only meeting (no viewable shared content):
· Teams for web · Virtual Desktop (VDI) · Participants who are not signed in (anonymous participants) · Meeting overflow (greater than 1,000 participants), · Older Teams versions · Microsoft Teams (preview) · Cloud Video Interop (CVI). |
|
| Meeting Theme | If enabled by the organiser, and the participant has enabled high contrast display in Teams meetings | Meeting theme content (logo, background image and colour) will not be available. |
| If enabled by the organiser, and the participant is joining via Microsoft Teams Mobile App | In the lobby, the participant will not see the theme background image.
The only brand elements available will be:
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| End-to-end encryption | If enabled by the organiser, and the participant is joining via Teams for web | Participant will not be able to join the meeting. Additionally, the following is not supported:
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| If enabled by the organiser | The following features become unavailable:
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| Sensitivity labels | If organiser is trying to use sensitivity labels in webinars and town halls | Sensitivity labels are currently unavailable in Teams webinars and town halls. |
| Meeting templates | Meeting templates may inconsistently appear in Outlook. | Organisers wishing to use meeting templates should do by scheduling their meeting directly in Microsoft Teams. |
| Last Reviewed Date | 16/05/2024 |
