Updating security questions

You will need to use your security questions and answers when resetting your password for both self-service password reset or when contacting your Local Administrator. You can update your security questions at any time through the Portal. You should do this if the answers to the questions change, you think someone may know the answers to your questions or if you are having trouble remembering the answers to your current questions

To update your security questions and answers:

1 Click Profile in the navigation bar at the top of the screen

Updating security questions

2. Select the Security Questions tab

3. Edit any question or answer you want by clicking in the appropriate text box and typing the new text

Updating security questions 2

4. Click Save at the bottom of the page

Refer to the Creating Security Questions Quick Reference Guide for more information about choosing appropriate security questions and answers


Never share the questions or the answers of your security questions with anyone. You will only be asked for specific characters by your Local Administrator or the helpdesk


Updated on 04/04/2019
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