Posting a message
- Use reply to make sure your message attaches to the right thread of conversation
- Use headings so people know what your message is about – a bit like giving an email a title
Starting a new post
Every channel within a team will default to opening on the posts tab. Think of this as one big group chat. Everyone who has access to the channel can see the messages in the Posts tab.
Once you have posted your message, other members of the channel can reply to your post creating a thread.
Replying to a post
To reply to a post simply select the reply link underneath the last message in the thread.
- Create your own tags if you’re mentioning the same people repeatedly
- Tab back after you’ve mentioned someone to leave only their first name visible
To get someone’s attention in a channel conversation or a chat, @mention them. Just type @ before their name and then select them from the menu that appears.
They will then receive a notification, which they can click on to go directly into the point of the conversation where they were mentioned.
If you want to notify a group of members all at once, there are multiple ways to do this:
- Type @channelname to notify everyone who has not hidden the channel
- Type @teamname to message everyone in that Team
With tags, you can categorise people based on attributes, such as role, project, skill, training, or location. For example, a “Nurse” or “Manager” or Designer” tag will enable you to reach those groups of people in Teams by typing @tagname.
- Use the link feature if you’re copying links within Teams as these can be quite long!
- Change the background of an announcement to further personalise a post
- If you’re using the mobile app you can post voice notes to save you typing on the move
There are lots of formatting options for messages.
As with other Microsoft applications, you can use Bold, Italics, Underlining and Strike-through with your text.
- Create your own memes in Teams by selecting stickers and searching for memes
- You can use meet now to schedule meetings in a channel as well as start an instant meeting
- Use Forms to take short polls and results are visible to everyone in real time
- Attach a file
- Add an emoji
- Send an animated GIF
- Send a sticker
- Start an instant meeting in the channel
- Send link to a Stream video
- Send Praise
- Access to other message extension options such as Forms
- Use @mentions alongside marking messages as important to ensure the right people are notified
If you want to easily refer back to a message you can mark it as saved. To save a message:
- Hover over the message you want to save and click more options (the three dots)
- Select Save this message
Saved messages can be accessed from with options behind your profile or by typing ‘/saved’ in the command box.
Marking a chat message as urgent
In chat you can use the exclamation mark located under the message composition box to mark a message as urgent. Use this lightly as it will notify a person or group repeatedly, every 2 minutes for 20 minutes, or until they read it.