1. Home
  2. Communications
  3. National Administration Service (NAS) Communications
  4. Bulletin
  5. National Administration Service (NAS) Bulletin – November 2020

National Administration Service (NAS) Bulletin – November 2020

National Administration Service (NAS) Bulletin – November 2020

This information is correct at the time of publishing

Update – NHSmail Refresh

NHSmail account migrations to Exchange Online is well underway and we expect that most accounts will have migrated by early-December.

Following migration to Exchange Online, you will be able to take full advantage of the range of Office 365 applications and features, some which you already have access to that will improve your overall experience.

What do I need to do?

This change should be seamless to you and should not impact your day-to-day work:

If you have any questions, please visit our NHSmail support site. If you cannot find the answer to your question, please send an email to the support contact details listed on the web pages.

Frequently asked questions update

The NAS FAQs have recently been updated and covers a number of questions on topics such as: how to add additional user accounts, shared mailbox management, and joiners and leavers process.

Cyber security – reporting threats

If you receive an email that you suspect to be spam, or suspect may be an attempt to spoof or phish your account, it is extremely important that you report this to the NHSmail helpdesk.

You will NEVER legitimately be asked to provide your NHSmail credentials to anyone. Do not respond to or follow any links within an email that asks you for your login details.

How to report a cyber threat.

Check junk email regularly

We constantly enhance the security of NHSmail based on global threat vectors, these robust measures may result in some genuine emails being incorrectly directed into the junk email folder.

To ensure you do not miss any genuine emails, regularly check the junk email within your mailbox, including any shared mailboxes that you may manage.

Last Reviewed Date 23/11/2020


Updated on 30/06/2022

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support
back to top