Deleting suspicious emails on OWA or Outlook

How to report cyber threats from your nhsmail account

This guide will keep your account safe while using the NHSmail service.

If you have forgotten your password, you will be able to use the self-service password reset function to reset your password without contacting your local IT or NHSmail Helpdesk

Organisations should be aware that Windows XP is no longer supported by Microsoft. This means that this software is no longer tested when new software is released and is not provided with important security updates by Microsoft.

The NHSmail Service experiences periodic issues relating to deny-listing.

When attempting to send an email to an existing address stored in your email auto-complete selection list, or a new email address typed in manually, a non-delivery report is received stating that ‘The email address you entered couldn’t be found.

This issues occurs when using an autocomplete entry that already resides in the Outlook Client auto-complete cache.

We are aware of an issue with folders not appearing in Outlook for Shared Mailboxes

Outlook performance issues when many shared folders or mailboxes are open.