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Shared Mailbox folders visibility/loading issues in Outlook

Issue Description: All the folders of a mailbox do not load or appear in Outlook.

Latest Update and Guidance: It is a known issue with Outlook that all the folders do not load or appear if there are too many folders within the mailbox. If there are more than 500 folders in the mailbox, it is likely to cause performance issues in Outlook. More details can be found in the Microsoft KB article.

Last Reviewed Date 3/4/2019
Updated on 28/06/2022

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