Resetting a password for a user
How to reset a password for a user
Leavers and Joiners Guide
This is a guidance document and outlines the actions that users and local administrators should take in relation to NHSmail accounts when a user joins and/or leaves an organisation.
8 February 2019 – Important information about your NHSmail account
To make sure that you don’t miss any emails that still need to be actioned, please regularly check the ‘Junk E-mail’ folder within your mailbox, including any shared mailboxes that you manage.
Raising a new ticket
How to raise a ticket through the self service portal.
How to unlock a user’s account
Unlocking a user's account
30 July 2020 – Planned change – Application accounts
30 July 2020 - Planned change - Application accounts
How to perform blank update
This article provides information on how to perform a blank update on a user's account