User Policy Returning 500 Internal Server Error
We are aware of an issue with user policy updates causing the following error to appear
Portal Known Issues & Guidance
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Guest Accounts Visible Under the Delegate Page in Portal Preventing Further Updates – PRB0225890
We are aware of an issue preventing updates made to the delegate page in Portal -
Sharing Externally from SPO Fails due to Users not Being Added to Correct Online Security group by Portal when Assigning the Guest Inviter Permissions – PRB0225615
We are aware of an issue preventing admins from sharing SharePoint sites from SPO with guest users. To share SharePoint sites with guest users, admins are required to be members of their organisation’s guest inviter group -
Duplicate Static DLs Appear When a Non-Admin User Selects the Create Button Twice – PRB0224654
We are aware of an issue causing duplicate Static Distribution Lists (SDL) to appear in Portal after creation -
User Creations Intermittently Failing in Portal – PRB0224297
We are aware of an intermittent issue with user mailbox creations -
Admins Unable to Create New User/Shared Mailboxes due to Incorrect Mailbox Creation Limit – PRB0224197
We are aware of an issue that is preventing administrators from creating new user/shared mailboxes via Portal -
Error Searching Security Groups in Portal When Admins of Organisations Have Around 160 Child Organisations – PRB0223720
We are aware of an issue when admins search security groups in Portal -
MFA 24-hour exception Not Working for Users in Child Org Level Security Groups– PRB0222879
We are aware of an issue preventing admins registering users for the MFA short term exception process via Portal -
The Deletion of Organisation Units fail in Portal when the Organisation has a Large Number of Organisation Units – PRB0223586
We are aware of an issue in Portal that is preventing the deletion of Organisation Units. This has been noticed when the organisation has many organisation units -
The “Updated By” field on User Details page Reflecting Incorrect User when User Policy is Updated for the User – PRB0222422
We’re aware of an issue when a user policy is updated for a user from the User Details page in Portal -
Admin receives an error on moving a user from a user policy with Team and Stream toggle OFF to a user policy with Team and Stream toggle ON from User Detail page – PRB0222351
While moving a user from a user policy (generally national policy) with Team and Stream toggle OFF to a user policy with Team and Stream toggle ON from User Detail page, admin receives error growl - "An exception has occurred. userId not found" -
Notes Field Exceeding 39 Characters is Preventing Updates to User Detail Page – PRB0221703
We are aware of an issue that is preventing the Update button from being selected on the User Detail page in Portal -
Large User Policy Updates Not Completing as Expected – PRB0174020 / PRB0198367
We are aware of an issue which causes larger user policies to not update successfully. If a user policy has over 2k members, updates tend to timeout only partially completing the change. This affects license assignment, as well as importing additional members. No audit of the change is produced -
Users with License ‘Microsoft 365 F3’ Cannot be added as a Teams Group Owner via NHSmail Portal – PRB0221112
We are aware of an issue that is preventing users with the base license "Microsoft 365 F3" from being added as an owner to Teams groups via the NHSmail Portal -
Removing User Permissions via the Permissions Tab in Portal May Cause Discrepancies – PRB0211460
We are aware of an issue causing permission discrepancies when a Local Administrator removes a Shared Mailbox (SMB) from a user’s permission in Portal. Although the SMB is no longer present under the permissions tab in Portal for the user, the user may still appear as a member in the SMB detail page
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