Access Helpdesk Self-Service Link to access the Helpdesk Self-Service tool. Please note that the Helpdesk Self-Service tool should not be used to raise urgent incidents. Instead, please contact the NHSmail Helpdesk directly on 0333 200 1133.
Incident & Service Request Ticket Types What the difference between incident and service tickets are and when to use them.
Forensic Discovery Requests Guidance with regards submitting a Forensic Discovery request using the Helpdesk Self-Service tool.
Application Account Requests Guidance with regards to submitting a Application Account request using the Helpdesk Self-Service tool.