MFA Admin Guide
This article provides guidance on how to enable and disable MFA, as well as what to do about any related issues
Admin Guides
Guides and tools for local administrators
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NHSmail MFA Webinars
We have scheduled Microsoft Teams meetings every fortnight to support our community -
MFA Adoption Toolkit
This article contains information and resources to support local NHS organisations to perform the required readiness and rollout activities for the adoption of MFA -
Interim Bulk Enable Multi-Factor Authentication (MFA) process – Local Administrator (LA) Guide
The interim process defined below has been created to allow Organisations to enable MFA in bulk for 50 users or more. Following the below steps will ensure that MFA is applied to the users provided in both the NHSmail tenant and via the Portal -
Re-enrolling Per User and Conditional Access Multi-Factor Authentication
How to reset Multi-Factor Authentication (MFA) for users -
Setting up Time-Based One-Time Password Software Tokens
Various vendors offer software solutions that allow you to configure Software Time-Based One-Time (TOTP) tokens that can be used as a second authentication factor with NHSmail -
Multi-Factor Authentication Short and Long Term Exceptions Admin Guide
Multi-Factor Authentication (MFA) exceptions process has been implemented as part of the April 2024 Portal Hendy release. -
MFA Admin Frequently Asked Questions (FAQs)
This article contains frequently asked questions regarding MFA for Admins. -
User to Shared Mailbox Conversion
This article provides guidance for the process to convert mailboxes incorrectly setup as user mailboxes to shared mailboxes
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