Findlay Release – Content Summary
The Findlay release was implemented on the evening of 22/05/2023 with new functionality.
Announcements
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Microsoft 365 Alert – Service Degradation – Exchange Online – Some users’ legitimate inbound email messages are being marked as spam and quarantined in Exchange Online – RESOLVED
- 19/05/2023
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- Announcements
- Sourav Nandi
24/05/2023 09:01:00 AM
RESOLVED – Users’ legitimate inbound email messages are being marked as spam and quarantined in Exchange Online -
Information – Change in Microsoft Teams Room licensing
- 02/05/2023
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- Announcements
- Sourav Nandi
02/05/2023 18:00:00 PM
Please be aware of an important update from Microsoft about Teams Rooms device licensing that may affect users in your organisation -
Information – Planned NHSmail Licence Background Task
- 28/04/2023
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- Announcements
- Aftab Alam
28/04/2023 17:00:00 AM (GMT)
Please be aware, there is a planned licence background task scheduled for this upcoming weekend.
The work being undertaken will begin at 23:59 on Sunday 30 April and is expected to complete by 2am Monday 1 May. During this period, users may see a banner on their NHSmail applications.
There is no action required, these notifications are system generated and will be taken down as soon as the background task finishes.
As always, if you require additional help and support, the NHSmail helpdesk is available 24 hours-a-day, 7 days-a-week on 0333 200 1133 or by emailing helpdesk@nhs.net -
Information – Basic Authentication Deprecation for EAS and RPC over HTTP protocols – COMPLETED
- 27/04/2023
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- Announcements
- Sourav Nandi
27/04/2023 07:36:00 PM
The planned NHSmail platform upgrade to retire the below Basic Authentication protocols was completed without issues on Thursday 27th April 2023 at 19.00.NHSmail team will be carrying out a scheduled upgrade to the platform to retire the below Basic Authentication protocols on Thursday 27th April 2023 at 19.00 -
Information – Basic Authentication Deprecation for EAS and RPC over HTTP protocols
- 24/04/2023
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- Announcements
- Sourav Nandi
24/04/2023 15:25:00 PM
NHSmail team will be carrying out a scheduled upgrade to the platform to retire the below Basic Authentication protocols on Thursday 27th April 2023 at 19.00 -
Information – Planned Infrastructure Upgrade (NHSmail Datacentre) – Postponed
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- Announcements
- Sourav Nandi
24/04/2023 10:20:00 AM (GMT)
Please note that this change has been postponed. Revised dates will be published once available -
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7016347354 – Issues Sending Mail to Microsoft Email Addresses – RESOLVED
- 21/04/2023
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- Announcements
- Service Issues
- Sourav Nandi
21/04/2023 14:00:00 PM
RESOLVED – We are aware of an intermittent issue whereby some users might be unable to send mails to Microsoft related email domains such as Hotmail, Live and Outlook. The cause of the issue is under investigation with Microsoft but we believe it is related to rate limiting rather than the blocking of our IPs -
INC35398047 – Shared Mailbox Access Issue – RESOLVED
- 19/04/2023
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- Announcements
- Service Issues
- Sourav Nandi
19/04/2023 17:00:00 PM
RESOLVED – The NHSmail team are aware of some users being unable to access Shared Mailboxes from OWA and Outlook. Some users may not have the “open another mailbox” option -
INC35358395 – Portal Slowness – RESOLVED
- 17/04/2023
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- Announcements
- Service Issues
- Sourav Nandi
17/04/2023 16:40:00 PM
RESOLVED – We are aware of an issue with the NHSmail Portal preventing some users from connecting. NHSmail engineers are urgently investigating to determine the cause so we can mitigate it as soon as possible
