Information – Pritchard Portal Release – Rollback

24/09/2024 00:00:00 AM

Please note, as part of the investigation in response to INC45822751, the decision has been made to rollback the Pritchard Portal Release deployed on September 17th, 2024. The Portal will be reverted to the previous version which was named Pelley. This is a precautionary measure intended to restore stability across the platform.

Thank you for your patience and understanding as we work to resolve this issue and return to a steady state as quickly as possible.

If you require additional help and support, the NHSmail helpdesk is available 24 hours-a-day, 7 days-a-week on 0333 200 1133 or by emailing helpdesk@nhs.net