Announcements

30/11/2021 17:38:00 PM
NHSmail engineers are aware of potential NHSmail Portal slowness and are investigating the issue currently. This alert came via internal service monitoring.

30/11/2021 08:48:00 AM
ONGOING: Users may be unable to move items after search results within Exchange Online.

30/11/2021 08:46:00 AM:
ONGOING – Users are unable to send email messages due to multiple on-premises IP addresses being blocked.

30/11/2021 08:58:00 AM
RESOLVED – Users are intermittently unable to access Exchange Online via third-party apps and integrations that leverage REST

30/10/2021 08:33:00 AM:
RESOLVED – Users will see a frozen white screen when attempting to sign into the OneDrive for Business sync app.

30/11/2021 08:27:00 AM:
RESOLVED – Some users intermittently see only profile pictures or avatars instead of video during Microsoft Teams meetings

26-11-2021 19:25:00 PM
RESOLVED: Please note, we are aware of an issue which prevented users who had called the NHSmail Helpdesk from connecting with an Agent. This issue has now been resolved. Should you experience this issue again, please send a mail to Helpdesk@nhs.net for attention. This outage lasted approximately 30 minutes between 19:25 and 19:55 but has now been fully resolved.

26-11-2021 09:15:00 AM
RESOLVED – We are aware of an issue regarding high volumes of email queuing on the NHSmail Relay. Emails are being delivered, however, their delivery may be delayed.

23-11-2021 21:30:00 PM (GMT)
The NHSmail Team are aware of an intermittent issue causing slowness when undertaking certain activities within the NHSmail Portal. This includes blank user details updates and potentially other admin functionality.

22/11/2021 03:14:00 PM
RESOLVED – Users may have been unable to view images within Microsoft Teams’ chats and channels.