INC46493504 – NHS.net National Licence Issue – RESOLVED

02/04/2025 10:30:00 AM

Issue Status: RESOLVED

NHS.net Connect Reference: INC46493504

Issue Description: We aware of an issue regarding the NHS.net National licences that are allocated to NHS.net accounts. Users may experience issues with accounts that have been recently created. Admins may also experience issues with updating user policies within the NHS.net Portal.

Final Update: 03/04/2025 13:30:00 PM – The issue with the national licences has now been resolved by Microsoft and the reseller. No further issues have been identified.

If you require additional help and support, the NHS.net Connect helpdesk is available 24 hours-a-day, 7 days-a-week on 0333 200 1133 or by emailing helpdesk@nhs.net.