Announcements

21/09/2022 09:00:00 AM
OPEN – Affected users are intermittently unable to access Shared Mailboxes via OWA, however they can access via the Outlook client

15/09/2022 13:12:00 PM
RESOLVED – The NHSmail Team are aware of a delay when sending email using MS Outlook or OWA

15/09/2022 12:22:00 PM
RESOLVED – Users from several organisations are not able to access their shared mailbox via OWA

08/09/2022 16:40:00 PM
RESOLVED – The NHSmail Team are aware of an intermittent issue relating to a delay in emails being sent and delivered.

25/08/2022 18:35:00 PM
RESOLVED – We are aware of an issue this morning preventing a small subset of users from being able to utilise a temporary password issue through NHSmail. Engineers are investigating currently and are working to identify the issue ASAP. A password reset will resolve the issue and allow the user to gain access

23/08/2022 23/08/2022 16:50:00 PM
RESOLVED – We are aware of an issue this afternoon which is preventing a small number of users from accessing newly created CSR Accounts on the National Administration Service

11/08/2022 17:15:00 PM
RESOLVED – We are aware of a small number of users who have been unable to use their recently changed NHSmail account password

27/07/2022 11:47:00 AM
RESOLVED – We are aware of an issue this morning relating to the creation of new passwords and changing of passwords on the NHSmail platform

06/07/2022 17:11:00 PM
RESOLVED – We are aware of an issue this morning relating to mail delivery from external mail domains to nhs.net mail accounts.

21/06/2022 05:19:00 PM
RESOLVED – We are aware of an issue this morning relating to mail delivery across the NHSmail platform. The issue is impacting mails being sent from nhs.net email addresses to external mail domains, and also messages from external domains to nhs.net mailboxes; testing appears to show that mails to and from the nhs.uk domain and from nhs.net to nhs.net are not impacted.