• INC27786557 – INCIDENT – RESOLVED

    29/03/2022 03:00:00 PM
    RESOLVED – We are aware of an intermittent issue impacting mail delivery from external domains to the nhs.net and nhs.uk domains.

  • INC27663694 – INCIDENT – RESOLVED

     21/03/2022 10:20:00 AM
    RESOLVED- We are aware of an issue preventing mail being sent via the High-Sending Relay. Mails being sent will be rejected with the error message “The remote certificate is invalid according to the validation procedure”.

  • INC27260141 – INCIDENT – RESOLVED

    03/03/2022 01:40:00 PM
    RESOLVED – Following the deployment of a scheduled RFC made yesterday evening at 06:00PM, we have identified an issue impacting a small subset of users on the NHSmail platform. 

  • INC27184861 – INCIDENT – RESOLVED

    28/02/2022 04:53:00 PM
    RESOLVED – The NHSmail engineers have identified an intermittent issue whereby users may experience issues when accessing the NHSmail Portal.

  • INC27114986 – INCIDENT – RESOLVED

    25/02/2022 10:48:00 AM
    RESOLVED – The NHSmail Team are aware of an intermittent issue relating to emails not being delivered from nhs.net/nhs.co.uk to Microsoft external domains such as Live, Outlook and Hotmail.

  • INC27067339 – INCIDENT – RESOLVED

    23/02/2022 05:53:00 PM
    RESOLVED- The NHSmail Team are aware of email delivery delay for mail being sent or received by external domains. 

  • INC26983424 – INCIDENT – RESOLVED

    18/02/2022 04:58:00 PM
    RESOLVED – The NHSmail Team are aware of an intermittent issue relating to emails being blocked when sent to Microsoft domains including Hotmail, Outlook and Live. This issue is a re-occurrence of incident INC26964954 reported on the 17/02/2022 at 10:45:00 AM.

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