Announcements

30/03/2022 03:36:00 PM
RESOLVED – Delayed email delivery from external domains

29/03/2022 03:00:00 PM
RESOLVED – We are aware of an intermittent issue impacting mail delivery from external domains to the nhs.net and nhs.uk domains.

25/03/2022 12:35:00 PM
RESOLVED- We were aware of an intermittent issue where some Local Administrator(s) may find that Password Reset button is greyed out under Admin > User Management.

22/03/2022 03:10:00 PM
RESOLVED – We are aware of an intermittent issue impacting mail delivery from external domains to the nhs.net domain.

 21/03/2022 10:20:00 AM
RESOLVED- We are aware of an issue preventing mail being sent via the High-Sending Relay. Mails being sent will be rejected with the error message “The remote certificate is invalid according to the validation procedure”.

03/03/2022 01:40:00 PM
RESOLVED – Following the deployment of a scheduled RFC made yesterday evening at 06:00PM, we have identified an issue impacting a small subset of users on the NHSmail platform. 

28/02/2022 04:53:00 PM
RESOLVED – The NHSmail engineers have identified an intermittent issue whereby users may experience issues when accessing the NHSmail Portal.

25/02/2022 10:48:00 AM
RESOLVED – The NHSmail Team are aware of an intermittent issue relating to emails not being delivered from nhs.net/nhs.co.uk to Microsoft external domains such as Live, Outlook and Hotmail.

23/02/2022 05:53:00 PM
RESOLVED- The NHSmail Team are aware of email delivery delay for mail being sent or received by external domains. 

18/02/2022 04:58:00 PM
RESOLVED – The NHSmail Team are aware of an intermittent issue relating to emails being blocked when sent to Microsoft domains including Hotmail, Outlook and Live. This issue is a re-occurrence of incident INC26964954 reported on the 17/02/2022 at 10:45:00 AM.