INC34106234 – Portal Slowness – RESOLVED

01/02/2023 12:30:00 PM (GMT)

Issue Status: RESOLVED

Issue Description: We are aware of an intermittent issue relating to Portal slowness when searching for individuals in the User Management page, and/or opening the User Details page once the search has completed.

Current Update: 01/02/2023 15:10:00 PM – Following a period of monitoring, no further issues have been observed regarding Portal slowness. This incident has now been closed.

The NHSmail Service Desk can be contacted by calling 0333 200 1133 or sending a mail to

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