INC25765708 – HSSI – RESOLVED

20/12/2021 11:10:00 AM (GMT)

Issue status: RESOLVED

NHS Digital Service Bridge: 20679693 

Issue Description: We are aware of an issue with some Admin users currently unable to perform updates to accounts within the NHSmail Portal; this includes account creation, user policy updates, and changes to attributes via the user details page.

Current Update: 20-12-2021 17:00:00 PM (GMT): Following a period of close monitoring, Portal stability has remained with the usual LA functions fully operational. This incident is now Resolved.

As always, to report any NHSmail issues, please contact 0333 200 1133 / helpdesk@nhs.net

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