26-11-2021 19:25:00 PM (BST)
Please note, we are aware of an issue which prevented users who had called the NHSmail Helpdesk from connecting with an agent. This issue has now been resolved. This outage lasted approximately 30 minutes between 19:25 and 19:55 but has now been fully resolved.
We apologise for any inconvenience caused. Please contact the NHSmail Helpdesk in the usual way via telephone using 0333 200 1133, or by email using firstname.lastname@example.org.